Although the SPORTSubs business model has application across all membership based organisations our client base has largely been developed from the Australian sporting market.Our unique combination of services and our drive to empower clients with the tools to service existing and potential members has led to a strong presence across different sporting codes.
Major clients include the following national and state based sporting organisations:
SPORTSubs was engaged early in 2012 to provide database services to Client 1. The challenge presented was to perform a successful data migration and begin the 2012-13 renewal phase during the 2011-12 season. The migration, online portal, EDMs and membership product set-up needed to be completed within 2 weeks of the contract being awarded. Additional staff training, on call help and assistance with supporter communications all led to a successful result.
In April 2012 SPORTSubs was awarded the contract to provide database services to Client 2. The biggest challenge facing Client 2 and SPORTSubs came about as a result of Client 2’s stadium redevelopment and the resulting member displacement. SPORTSubs has worked closely with Client 2 to develop a staggered communication and release program that has assisted in the orderly processing of renewals and new memberships. Without the flexibility provided by SPORTSubs Fortis and the online portal this program would have been very difficult to achieve.